VPP SERVICES

VPP Services consists of two powerful services that are tailor-made to meet the needs of electrical contractors: Ezi Track and Ezi Check.

Ezi Track

Ezi Track equips you with tools to manage customer assets efficiently and provide proactive support

Features:

• A comprehensive registry of customers and their distributed energy resources (DER).
• Customised dashboard displaying asset performance metrics.
• Monitoring and ticketing system for automated issue tracking and resolution.
• Customer messaging tools for proactive communication.
• Field Service Portal to manage on-site tasks and streamline workflows.
• Knowledge base and webinars to keep you informed and supported.

Benefits:

• Unified portal
  Monitor all customer assets in one place, no need to access multiple vendor portals
• Simplified operations
  Leverage one secure and scalable platform for streamlined workflows.
• Faster deployment
  Ezi Power’s hardware-agnostic technology aggregates multiple brands seamlessly.
• Smarter insights
  Access AI and IoT-driven energy intelligence for enhanced decision-making
• Dedicated support
  Access technical assistance and onboarding for seamless integration
• Enhanced service offering
  Simplify warranty management and after-sales service with automated tools
• Performance tracking
  Evaluate and assure the performance of energy assets consistently.
• Attract new customers
  Upsell Ezi Track as a value-added service for your C&I customers.

Pricing

Our subscription plans are designed to suit the needs of electrical contractors and C&I customers. Contact us for pricing details.
sales@ezipower.com.au

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Ezi Check

Ezi Check is an after-sales asset monitoring and support service. Designed to assure the performance of your customers’ distributed energy assets.

Features:

• Customer tools to monitor the status and performance of solar, BESS, and EV assets via easy-to-use dashboard.
• Comprehensive energy reporting capabilities to maximise efficiency.
• Notifications and support queries to keep systems running smoothly.
• Simple way for your customers to lodge support tickets. Peace of mind with 24/7 monitoring managed by Ezi Power.

Benefits:

• Asset visibility
  Empower customers with insights into their energy assets via an easy-to-use dashboard and reporting tools.
• Peace of mind
  Help customers know their systems are always online and monitored by Ezi Power
• Faster problem resolution
  Minimise asset downtime and reduce energy costs with instant notifications and a proactive service response.
• Enhanced control
  Empower customers to monitor energy usage so they can optimise energy efficiency.